FAQ

All Plumbing Related

Yes! We provide free estimates for all residential plumbing service calls. We’ll come to your home, without charging a trip fee, and assess the work needing to be done. At that time, you can choose to accept our estimate. If you decline, we’ll hit the road without charging you a cent!

For clarity, there will be times when deeper diagnostics are required if the problem isn’t immediately accessible and visible. In those less-common instances, we do charge a diagnostic fee but we will ensure you’re informed and have consented before performing any work requiring payment.

Before you fully commit to a DIY plumbing repair job, there are several reasons you should consider hiring a professional.

  1. Save Time – If you’ve never faced this plumbing problem before, there’s going to be a time-consuming learning curve. You’ll also need to make at least one run to the hardware store. So it’s wise to factor in time for gaining knowledge, gathering tools, purchasing parts, on top of the actual repair time.
  2. Warranty – Most work performed by a professional plumber is under a work guarantee and/or parts warranty. This can protect you from more-expensive issues down the road.
  3. Tools – While we do recommend that every homeowner keeps a few common tools in their toolbox, there are certain jobs which can only be completed using more-specialized items. Do you really want to run to the hardware store to buy an expensive tool you might never use again?
  4. Repair Speed – In addition to saving you time, personally, you also want your plumbing to be back up-and-running ASAP! Instead of wracking up high opportunity costs, (taking time away from family, recreation, or your own business), professional plumbers can usually be onsite and finished the job in a matter of a few hours.
  5. Peace of Mind – Instead of lying awake at night, questioning whether or not the work was done correctly, you can know the job was completed by a professional that guarantees their work.

We offer 24/7 Emergency Service at extra charge for nights, holidays, and weekends. Yet another way we seek to promote your peace of mind and contribute to our community!

Plumbing Response Team services most areas St Cloud, Orlando and Kissimmee. Please call 407.797.9139  to check if your address is within our service area.

All Renovation Related

A main line sewer clean out is one or two pipes that normally stick up out of the ground, usually in the front or back yard of the home, and typically in the flower beds around the home or within 2 to 4 feet of the edge of the foundation. This clean out is one or two pipes that tee directly into the main sewer line, its purpose is to allow for something, normally a sewer machine cable to be inserted into the sewer line to unstop a clogged sewer as necessary. We use these clean outs in order to insert a rubber inflatable test ball into the sewer line, or a sewer camera for testing purposes.

This is a very common problem and there is no definitive answer as each drain could be clogged for a different reason. The best thing to do is to make sure that the drain is not clogged with hair or soap chips. You can do this by visually inspecting the bathtub or sink drain. The best way to clean hair from a bathtub drain is to remove the drain grate and take a coat hanger and put a little hook on the end and scoop out the hair. You could also use a pair of needle nose pliers as well. The easiest way to clean hair from a lavatory sink drain is to remove the pop-up drain assembly altogether and use the same technique as mentioned above.

A bathtub drain is difficult to clear if you have a trip lever because as you plunge the water could push up the trip lever riser. So the best way to use a plunger in a bathtub is to push the plunger in fast and forceful to try to get as much pressure as possible into the p-trap. Plunging a bathtub is not going to work for every clogged drain, and most times you will need something stronger like a snake.

The household plunger is frequently the first defense mechanism used to unclog a toilet. Before using a plunger you will want to turn off the toilet’s water shut-off valve. Turning off the emergency shut-off valve will prevent accidental flushes, which can lead to an overflow. Once you have the water turned off, you are ready to unclog the clogged toilet. The rubber end of the plunger should be soft, flexible and have no cracks. To unclog, place the rubber end of the plunger over the clog and push down with a fair amount of pressure. The clog should eventually break, allowing the water to drain.